This page provides independent, editorially reviewed information on pet-care business software. A daily update sent to a pet parent summarizing how their dog or cat did during daycare, boarding, or a walk — often with photos, notes on play, appetite, and bathroom breaks.
Report Card
A daily update sent to a pet parent summarizing how their dog or cat did during daycare, boarding, or a walk — often with photos, notes on play, appetite, and bathroom breaks.
A report card is the daily recap a pet-care business sends to a pet parent covering how their animal spent the day. It is one of the most requested features in daycare, boarding, and dog-walking software because it turns an ordinary service into a shareable, reassuring moment for the owner.
A typical report card includes photos or short videos, a note on the pet's mood and energy, which playgroup or friends they spent time with, how much they ate, and how many bathroom breaks or potty successes occurred. Boarding facilities often add medication given and sleep quality; dog walkers add a route map and any behavior notes.
In software, report cards are usually generated from a template so staff can complete them quickly on a tablet or phone between activities. Many platforms let staff tap pre-set icons (played well, napped, ate all food) instead of typing, then attach a photo and hit send. Delivery is commonly by SMS, email, or in-app notification through the client portal or pet-parent app.
Report cards drive retention and word-of-mouth: parents share them on social media, and consistent daily updates reduce the anxiety that leads to cancellations. Because they require staff time, well-designed tools balance detail with speed so a busy attendant can send twenty cards in a few minutes.