Skip to content

This page provides independent, editorially reviewed information on pet-care business software. Compare KennelBooker vs ProPet: pricing, features, pros, cons, and which is right for your business.

KennelBooker vs ProPet

Updated October 2026 · Pet Boarding & Kennel Software software comparison

KennelBooker

KennelBooker

Visit ↗

Cloud boarding & daycare booking priced by capacity, from $49.99/mo

★ 4.6 77 reviews Free trial from $49.99/month (Dachshund)
ProPet

ProPet

Visit ↗

Modular all-in-one boarding, daycare & grooming software (from $49.99/user/mo)

★ 4.7 104 reviews Free trial from $49.99/user/mo (USD per Capterra)

At a Glance

Criteria KennelBooker ProPet
Overall Rating ★ 4.6
77 reviews
★ 4.7
104 reviews
Starting Price $49.99 /month (Dachshund) $49.99 /user/mo (USD per Capterra)
Pricing Model Paid Paid
Free Trial ✓ Yes ✓ Yes
Deployment cloud, mobile cloud, mobile
Best For Freelancer, Smb, Mid Market Freelancer, Smb, Mid Market

Strengths & Weaknesses

KennelBooker
ProPet
Pros
✓Capacity-based pricing (rooms/daycare spaces, not per user) is cheaper for small teams sharing one system
✓All-in-one across boarding, daycare, grooming, training and retail — one system instead of several
✓Fast, well-reviewed support — reviewers cite ~15-minute email responses
✓Modular pricing — pay only for the modules you use, keeping entry cost lower for single-service shops
✓Easy to set up and use, with customizable space names and per-pet questionnaires
✓Strong automated SMS reminders that reviewers credit with reducing no-shows
✓Automatic vaccination-compliance tracking with expiration alerts
✓Hands-on onboarding — free setup and data migration, plus employee training, on the base module
✓14-day free trial with no credit card, no long-term contract, and free data migration
✓High third-party rating (Capterra 4.7/5) with long-term user loyalty
✓Named integrations for QuickBooks, Xero, Stripe, MailChimp, and Google Calendar
✓Broad named integrations: QuickBooks Online, Stripe, Square, Chosen Payments, Mailchimp, Zapier and Twilio
Cons
✗Online card payments are Stripe-only, and reviewers note Stripe fees as expensive (VoC)
✗Post-sale support is inconsistent — praised by some reviewers, called "nonexistent" by others
✗Calendar cannot span month-to-month without changing pages (VoC)
✗Retail module described as clunky and unwieldy
✗Added services (e.g. a groom on a boarded dog) do not surface prominently on the schedule (VoC)
✗Capacity isn't automatically enforced, so overbooking can occur when a facility is full
✗Newer features feel "bolt-on" and individual pages can bog down in the activity portal (VoC)
✗No public pricing and no self-serve signup — you must book a demo to get numbers
✗Reviewers say it handles multiple boarding types poorly, and want a dedicated client app (VoC)
✗No pet-sitting or dog-walking modules; PayPal is not supported
✗Reporting customization is limited (VoC)
✗Open API is still "coming soon," limiting custom integrations beyond named partners today

Who uses pet care software — and what each person does with it

🧑‍💼 Business owner

Watches bookings, revenue, retention and no-shows by service and by staff member on one dashboard — sees which services and repeat clients actually make money.

📞 Front-desk / reception

Books appointments, checks pets in and out, takes deposits and payments, and sends automated reminders so slots stay full and clients show up on time.

✂️ Groomer / walker / sitter

Runs the day from a mobile app — sees the schedule, logs services and notes, tracks GPS check-ins on walks, and sends report cards and photos to owners.

🐾 Pet parent / client

Books online, uploads vaccination records, pays and tips, and self-serves rebooking from a client portal — then gets an automatic reminder and review request.

The flow the software runs end to end: client books online → vaccination and intake collected → appointment scheduled and staff assigned → check-in → service delivered with notes and photos → payment and tip → automatic rebooking and review request. Each stage hands off to the next without re-keying.

Who Should Choose Which?

Choose KennelBooker if…
  • Your team fits the freelancer or smb or mid market profile
  • Your preferred deployment is cloud or mobile
  • Capacity-based pricing (rooms/daycare spaces, not per user) is cheaper for small teams sharing one system
Choose ProPet if…
  • Your team fits the freelancer or smb or mid market profile
  • You prioritise peer-verified quality — higher rating (4.7 vs 4.6)
  • Your preferred deployment is cloud or mobile
  • All-in-one across boarding, daycare, grooming, training and retail — one system instead of several

Our Verdict

ProPet
ProPet edges ahead with a higher overall rating (★ 4.7 vs ★ 4.6) and stronger review volume (104 vs 77 verified reviews) .

KennelBooker targets freelancer/smb/mid_market businesses with paid pricing starting at $49.99/month (Dachshund). Its strongest selling points include capacity-based pricing (rooms/daycare spaces, not per user) is cheaper for small teams sharing one system and fast, well-reviewed support — reviewers cite ~15-minute email responses.

ProPet targets freelancer/smb/mid_market businesses with paid pricing starting at $49.99/user/mo (USD per Capterra). Its key advantages include all-in-one across boarding, daycare, grooming, training and retail — one system instead of several and modular pricing — pay only for the modules you use, keeping entry cost lower for single-service shops.

Both tools are reviewed independently — see the full reviews below to dig into integrations, implementation timelines, and user sentiment.

Free · No credit card

Book a vendor demo

Vendor-facilitated. We forward your request to their sales team within 24 hours.

  • Choose a preferred date + time slot
  • 30-minute product walkthrough
  • Custom pricing based on your seat count
GDPR / CCPA compliant. Data forwarded once, not resold.
Request received. We forwarded to sales. Confirmation email en route.
Compare: