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This page provides independent, editorially reviewed information on pet-care business software. Compare Kennel Connection vs Revelation Pets: pricing, features, pros, cons, and which is right for your business.

Kennel Connection vs Revelation Pets

Updated October 2026 · Pet Boarding & Kennel Software software comparison

Kennel Connection

Kennel Connection

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Boarding & daycare platform with rare offline/desktop deployment, from $69/mo

★ 4.4 80 reviews from $69.00/month (Hello-Groom)
Revelation Pets

Revelation Pets

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Cloud boarding & daycare booking software with vaccine tracking, from $60/mo

★ 4.8 176 reviews Free trial from $60.00/month

At a Glance

Criteria Kennel Connection Revelation Pets
Overall Rating ★ 4.4
80 reviews
★ 4.8
176 reviews
Starting Price $69.00 /month (Hello-Groom) $60.00 /month
Pricing Model Paid Paid
Free Trial No ✓ Yes
Deployment cloud, on prem, hybrid cloud, mobile
Best For Smb, Mid Market, Enterprise Freelancer, Smb

Strengths & Weaknesses

Kennel Connection
Revelation Pets
Pros
✓Roughly 30 years in the pet-care niche — an unusually long, stable track record
✓Rated very easy to use with a clean, modern interface (Capterra ease of use 4.8)
✓Rare offline/desktop and hybrid builds keep the front desk running through internet outages
✓Highly praised, fast customer support (Capterra customer service 4.9)
✓All-in-one across boarding, daycare, grooming, training, and retail on one platform
✓Free done-for-you data migration — the vendor uploads your data at no cost, even during the trial
✓Unlimited modules on the flat $149/month Cloud and Hybrid tiers
✓Genuine all-in-one: online booking, scheduling, reminders, vaccine tracking, payments and reporting in one system
✓VIP onboarding and support included on every plan
✓Covers five service types (daycare, boarding, cattery, grooming, training) so multi-service facilities avoid stitching tools together
✓Strong SMS add-on: two-way texting, Text-To-Pay, reminders, and review requests
✓Accounting sync to QuickBooks and Xero plus Mailchimp email reduce double-entry
Cons
✗Some long-tenured users report runtime errors and crashes when completing payments (Capterra VoC)
✗Reviewers report bugs, including a case of recurring reservations disappearing unrecoverably
✗The web version does not have full feature parity with the desktop build (Capterra VoC)
✗Payment status can be unclear — "not obvious if your payment has gone through," and the same for refunds
✗Two-way texting is a $50/month add-on, not bundled into the base plans
✗Scheduling offers only general time slots, and some workflows take more clicks than expected
✗Cheapest $89/mo Desktop tier is offline-only — no online booking or Pet Parent Portal
✗Limited point-of-sale functionality; reviewers wanted more POS depth
✗No free trial; evaluation is demo-only, and Corporate/VoIP pricing is quote-only
✗No free tier and a $60/mo entry price make it pricier than some entry-level tools
✗Cannot view deleted invoices, which limits financial auditing (Capterra VoC)
✗Scale ceiling — larger and multi-location operators are pushed to "contact us," and one user outgrew it around 25 dogs

Who uses pet care software — and what each person does with it

🧑‍💼 Business owner

Watches bookings, revenue, retention and no-shows by service and by staff member on one dashboard — sees which services and repeat clients actually make money.

📞 Front-desk / reception

Books appointments, checks pets in and out, takes deposits and payments, and sends automated reminders so slots stay full and clients show up on time.

✂️ Groomer / walker / sitter

Runs the day from a mobile app — sees the schedule, logs services and notes, tracks GPS check-ins on walks, and sends report cards and photos to owners.

🐾 Pet parent / client

Books online, uploads vaccination records, pays and tips, and self-serves rebooking from a client portal — then gets an automatic reminder and review request.

The flow the software runs end to end: client books online → vaccination and intake collected → appointment scheduled and staff assigned → check-in → service delivered with notes and photos → payment and tip → automatic rebooking and review request. Each stage hands off to the next without re-keying.

Who Should Choose Which?

Choose Kennel Connection if…
  • Your team fits the smb or mid market or enterprise profile
  • Your preferred deployment is cloud or on prem or hybrid
  • Roughly 30 years in the pet-care niche — an unusually long, stable track record
Choose Revelation Pets if…
  • Your team fits the freelancer or smb profile
  • You want to try before you buy — free trial available
  • Budget matters — Revelation Pets starts $9 cheaper per month
  • You prioritise peer-verified quality — higher rating (4.8 vs 4.4)
  • Your preferred deployment is cloud or mobile
  • Rated very easy to use with a clean, modern interface (Capterra ease of use 4.8)

Our Verdict

Revelation Pets
Revelation Pets edges ahead with a higher overall rating (★ 4.8 vs ★ 4.4) and stronger review volume (176 vs 80 verified reviews) .

Kennel Connection targets smb/mid_market/enterprise businesses with paid pricing starting at $69.00/month (Hello-Groom). Its strongest selling points include roughly 30 years in the pet-care niche — an unusually long, stable track record and rare offline/desktop and hybrid builds keep the front desk running through internet outages.

Revelation Pets targets freelancer/smb businesses with paid pricing starting at $60.00/month. Its key advantages include rated very easy to use with a clean, modern interface (capterra ease of use 4.8) and highly praised, fast customer support (capterra customer service 4.9).

Both tools are reviewed independently — see the full reviews below to dig into integrations, implementation timelines, and user sentiment.

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