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This page provides independent, editorially reviewed information on pet-care business software. Compare PetExec vs PawLoyalty: pricing, features, pros, cons, and which is right for your business.

PetExec vs PawLoyalty

Updated October 2026 · Pet Care Business Software software comparison

PetExec

PetExec

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Mature multi-service facility suite — now steered to Gingr under Togetherwork

★ 4.6 662 reviews from $105.00/month (per Capterra)

PawLoyalty

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Cloud all-in-one for daycare/boarding with deep pet charting, from $79/mo

★ 4.6 62 reviews from $79.00/month (Professional)

At a Glance

Criteria PetExec PawLoyalty
Overall Rating ★ 4.6
662 reviews
★ 4.6
62 reviews
Starting Price $105.00 /month (per Capterra) $79.00 /month (Professional)
Pricing Model Paid Paid
Free Trial No No
Deployment cloud, mobile cloud, mobile
Best For Smb, Mid Market Freelancer, Smb, Mid Market

Strengths & Weaknesses

PetExec
PawLoyalty
Pros
✓Mature, feature-complete multi-service suite (boarding, daycare, grooming, training)
✓Deep digital charting — feeding, medication, and vaccination records printed onto kennel cards
✓One of the largest review bases in the niche — 4.6/5 across 662 Capterra reviews
✓Public monthly pricing from $79 in a niche that is mostly quote-only
✓Strong customer-service reputation (rated 4.7/5 on Capterra)
✓Strong Capterra rating (4.6/5, 62 reviews) with 90% positive sentiment
✓Cloud-based and mobile-ready with remote access
✓Unlimited support and staff training included on every plan
✓Historically customizable to a facility's workflow, with coaching and data-transfer onboarding
✓All-in-one across daycare, boarding, grooming, and training, with POS and commissions
—
✓Backed post-merger by Kennel Connection / 100GROUP with an integrated payments stack
Cons
✗Not accepting new customers — Togetherwork routes new demos to Gingr (effectively sunsetting for new buyers)
✗Steep learning curve — reviewers say the depth and "lots of options" overwhelm new users (Capterra VoC)
✗A 1% gateway fee was added for existing customers in September 2025
✗Limited customization for specific or niche business models (Capterra VoC)
✗Limited third-party integrations per reviewers
✗Implementation and legacy-data migration have been friction points (Capterra VoC)
✗Learning curve requiring staff-training investment; occasional glitches reported
✗Weekend support is more limited, with occasional slow responses (Capterra VoC)
✗Higher starting price ($105/mo per Capterra) than some competitors, with no free trial
✗Roadmap uncertainty as a product line now inside Kennel Connection / Hello-Groom
✗Reporting customization is limited
✗Thin independent review coverage outside Capterra (G2 only n=3)

Who uses pet care software — and what each person does with it

🧑‍💼 Business owner

Watches bookings, revenue, retention and no-shows by service and by staff member on one dashboard — sees which services and repeat clients actually make money.

📞 Front-desk / reception

Books appointments, checks pets in and out, takes deposits and payments, and sends automated reminders so slots stay full and clients show up on time.

✂️ Groomer / walker / sitter

Runs the day from a mobile app — sees the schedule, logs services and notes, tracks GPS check-ins on walks, and sends report cards and photos to owners.

🐾 Pet parent / client

Books online, uploads vaccination records, pays and tips, and self-serves rebooking from a client portal — then gets an automatic reminder and review request.

The flow the software runs end to end: client books online → vaccination and intake collected → appointment scheduled and staff assigned → check-in → service delivered with notes and photos → payment and tip → automatic rebooking and review request. Each stage hands off to the next without re-keying.

Who Should Choose Which?

Choose PetExec if…
  • Your team fits the smb or mid market profile
  • Your preferred deployment is cloud or mobile
  • Mature, feature-complete multi-service suite (boarding, daycare, grooming, training)
Choose PawLoyalty if…
  • Your team fits the freelancer or smb or mid market profile
  • Budget matters — PawLoyalty starts $26 cheaper per month
  • Your preferred deployment is cloud or mobile
  • Deep digital charting — feeding, medication, and vaccination records printed onto kennel cards

Our Verdict

PetExec targets smb/mid_market businesses with paid pricing starting at $105.00/month (per Capterra). Its strongest selling points include mature, feature-complete multi-service suite (boarding, daycare, grooming, training) and one of the largest review bases in the niche — 4.6/5 across 662 capterra reviews.

PawLoyalty targets freelancer/smb/mid_market businesses with paid pricing starting at $79.00/month (Professional). Its key advantages include deep digital charting — feeding, medication, and vaccination records printed onto kennel cards and public monthly pricing from $79 in a niche that is mostly quote-only.

Both tools are reviewed independently — see the full reviews below to dig into integrations, implementation timelines, and user sentiment.

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