Skip to content

This page provides independent, editorially reviewed information on pet-care business software. Compare PetLinx vs PawLoyalty: pricing, features, pros, cons, and which is right for your business.

PetLinx vs PawLoyalty

Updated October 2026 · Pet Care Business Software software comparison

PetLinx

PetLinx

Visit ↗

Value grooming, boarding and daycare software — cloud and desktop editions

Free trial from $39.00/month (desktop, billed annually)

PawLoyalty

Visit ↗

Cloud all-in-one for daycare/boarding with deep pet charting, from $79/mo

★ 4.6 62 reviews from $79.00/month (Professional)

At a Glance

Criteria PetLinx PawLoyalty
Overall Rating No data ★ 4.6
62 reviews
Starting Price $39.00 /month (desktop, billed annually) $79.00 /month (Professional)
Pricing Model Paid Paid
Free Trial ✓ Yes No
Deployment cloud, on prem cloud, mobile
Best For Freelancer, Smb, Mid Market Freelancer, Smb, Mid Market

Strengths & Weaknesses

PetLinx
PawLoyalty
Pros
✓Offers a low-cost desktop edition (from about $39/mo billed annually) alongside cloud — rare flexible deployment
✓Deep digital charting — feeding, medication, and vaccination records printed onto kennel cards
✓Consistently praised for ease of use and fast, responsive support
✓Public monthly pricing from $79 in a niche that is mostly quote-only
✓Frequently cited as better value and cheaper than competitors
✓Strong Capterra rating (4.6/5, 62 reviews) with 90% positive sentiment
✓Modular pricing lets single-service salons or kennels pay only for the module they need
✓Unlimited support and staff training included on every plan
✓14-day free trial (no card) plus free data migration lower switching friction
✓All-in-one across daycare, boarding, grooming, and training, with POS and commissions
✓Multi-location support and a drag-and-drop scheduling calendar
✓Backed post-merger by Kennel Connection / 100GROUP with an integrated payments stack
Cons
✗Online payments/deposits and the QuickBooks integration are shown as "coming soon" on the current cloud tiers
✗Steep learning curve — reviewers say the depth and "lots of options" overwhelm new users (Capterra VoC)
✗No dog-walking or pet-sitting focus — grooming, boarding and daycare only
✗Limited customization for specific or niche business models (Capterra VoC)
✗Lower tiers cap users and modules, forcing multi-service businesses up to the Pro tier
✗Implementation and legacy-data migration have been friction points (Capterra VoC)
✗Pricing differs notably between the vendor page and Capterra due to the cloud-versus-desktop split
✗Weekend support is more limited, with occasional slow responses (Capterra VoC)
—
✗Roadmap uncertainty as a product line now inside Kennel Connection / Hello-Groom
—
✗Thin independent review coverage outside Capterra (G2 only n=3)

Who uses pet care software — and what each person does with it

🧑‍💼 Business owner

Watches bookings, revenue, retention and no-shows by service and by staff member on one dashboard — sees which services and repeat clients actually make money.

📞 Front-desk / reception

Books appointments, checks pets in and out, takes deposits and payments, and sends automated reminders so slots stay full and clients show up on time.

✂️ Groomer / walker / sitter

Runs the day from a mobile app — sees the schedule, logs services and notes, tracks GPS check-ins on walks, and sends report cards and photos to owners.

🐾 Pet parent / client

Books online, uploads vaccination records, pays and tips, and self-serves rebooking from a client portal — then gets an automatic reminder and review request.

The flow the software runs end to end: client books online → vaccination and intake collected → appointment scheduled and staff assigned → check-in → service delivered with notes and photos → payment and tip → automatic rebooking and review request. Each stage hands off to the next without re-keying.

Who Should Choose Which?

Choose PetLinx if…
  • Your team fits the freelancer or smb or mid market profile
  • You want to try before you buy — free trial available
  • Budget matters — PetLinx starts $40 cheaper per month
  • Your preferred deployment is cloud or on prem
  • Offers a low-cost desktop edition (from about $39/mo billed annually) alongside cloud — rare flexible deployment
Choose PawLoyalty if…
  • Your team fits the freelancer or smb or mid market profile
  • Your preferred deployment is cloud or mobile
  • Deep digital charting — feeding, medication, and vaccination records printed onto kennel cards

Our Verdict

PawLoyalty edges ahead with a higher overall rating (★ 4.6 vs ★ ) .

PetLinx targets freelancer/smb/mid_market businesses with paid pricing starting at $39.00/month (desktop, billed annually). Its strongest selling points include offers a low-cost desktop edition (from about $39/mo billed annually) alongside cloud — rare flexible deployment and consistently praised for ease of use and fast, responsive support.

PawLoyalty targets freelancer/smb/mid_market businesses with paid pricing starting at $79.00/month (Professional). Its key advantages include deep digital charting — feeding, medication, and vaccination records printed onto kennel cards and public monthly pricing from $79 in a niche that is mostly quote-only.

Both tools are reviewed independently — see the full reviews below to dig into integrations, implementation timelines, and user sentiment.

Free · No credit card

Book a vendor demo

Vendor-facilitated. We forward your request to their sales team within 24 hours.

  • Choose a preferred date + time slot
  • 30-minute product walkthrough
  • Custom pricing based on your seat count
GDPR / CCPA compliant. Data forwarded once, not resold.
Request received. We forwarded to sales. Confirmation email en route.
Compare: